Connecting with Colony
At Colony Display, you have a dedicated Account Executive backed by a team of experts who work with you in lockstep through every stage of our approach. When you connect with Colony, you’re connecting with individuals who are keen on seeing your vision come to fruition.
Your Account Executive seeks to learn the ins and outs of your business. We see this as a critical step toward understanding your vision. What makes you unique? What are your markets? What kinds of strategic plans do you have not only for the short term, but to grow your business in the future? What services can we offer? These details work to serve the Colony team to understand what makes your business exceptional.
Creating a custom solution requires identifying the needs at every phase of the process. We’re talking about more than just nuts and bolts. This is about your own customers’ experiences, your products or information for display, traffic patterns, corporate colors — the entire context of what is required for the success of this project. We want to make your custom solution fit a space, but more importantly, we want to make sure it fits your business.
Designing your solution
Our innovative team of Designers understand the balance of creativity while remaining pragmatic. With both your space and vision in mind, we ensure that your products are effectively framed to enhance your customers’ experience.
This is the foundation of our manufacturing and project management process. Our Engineering Team bridges the gap between the conceptual design and actual manufacturing of your custom solution.
Our Manufacturing Team comes prepared with the knowledge of your vision and of your business needs—they don’t just create a fixture; they understand that the solution is enhancing your business.
Managing the moving pieces
Our Project Team handles the dynamic details of logistics and inventory consolidation on your behalf. We either take care of shipping or work with your logistics department or preferred carriers, load planning and scheduling all volumes of freight across North America. Because we understand your business, we apply the same shared knowledge to the logistics of getting the materials to the location as we do to building your solution, ensuring all necessary moving pieces for the project are on time and within budget.
We design and engineer for ease of install. Your Installation Team loves the “before” and “after” effect of seeing how our custom installation enhanced your business. We work around your operations in order to minimize disruption and efficiently implement the solution. Your vision is our passion. This is where it becomes a reality for you and your customers.
Your Customer Service Team will provide hands-on care for your solution long after the project is complete. The same Account Executive and support experts you connected with at step one has gotten to know you and your business in a comprehensive way. He or she will cultivate an ongoing relationship so that Colony can continue to enhance your consumers’ experience long after the project installation is complete.